FAQ

The following are included in the coverage for special sports:
Abseiling, ballet skiing, big foot, mountain and rock climbing, bobsleighing, mogul skiing, bungee jumping, canopy touring, canyoning, carve skiing, cat-crawling, cave rafting, cliff jumping, cross country skiing, hang gliding, downhill biking, fernblättern, fern ski extreme, flottage, fly by wire, formation parachute jumping, freestyle skiing, funboarding, gästerennen, glaciospeology, glacier skiing, heliskiing, husky tours, hydrospeed, indoor wall climbing, kite surfing, klettern, monoskiing, off-piste skiing, parachute jumping, paragliding, parascending, paraskiing, rennfiggl, luge run, skeleton tobogganing, skibobbing, ski figure jumping, skijöring, ski safari, ski jumping, ski sailing, skiwal, sky boating, sky surfing, snowshoeing, snow surfing, snow scootering, speed races, speleology, dual edged snowboarding, tandem parachute jumping, telemark skiing, tiefschnee skiing, tour skiing, rope sliding, obstacle courses, wild water canoeing, ice diving, ice hockey, ice climbing, ice waterfall climbing, ice sailing, yeti balling, sand skiing, gliding.

(Scanned copies) of the following have to be sent along with claims:

• The policy/booking invoice
• Police report in the event of loss, theft or missing items
• PIR when checked-in luggage goes missing
• Invoices
• Other relevant proof

Their IBAN number is: NL11FVLB0632661852.
Their BIC code is: FVLBNL22.

The choice of European or world coverage depends on your country of origin. If you come from Europe, then you opt for European coverage. If you come from outside Europe, then you opt for world coverage.

That depends on the insurance you have in your home country. In most cases, medical expenses are insured on the basis of the EHIC card. In that case, medical expenses don't have to be insured as well. If your insurance from your home country provides no coverage for medical expenses abroad, then you should opt for coverage including medical expenses. Always check with the insurer in your home country what exactly the situation is.

In the product overview you will find general information on the travel and cancellation insurance. The product overview is a brief summary of a few important elements of the travel and cancellation insurance. Every insurer's policy conditions can be different. You should therefore always read the policy conditions. If you still have questions, then you can always ask for explanation by calling Customer Services on +31 (0)570 687 123.

The Netherlands Association of Insurers has made rules on how insurers should formulate their product overview. This product overview conforms to the rules.