Voluntary care broker

Healthcare insurance reimbursement in 2020

1. What is a voluntary care broker?
2. Healthcare insurance reimbursement in 2020
3. No statutory personal contribution
4. No policy excess
5. Where can you go?

Note: the information on this page gives an abbreviated outline of the reimbursement provided. You can only derive any rights from our insurance conditions (pdf).

1. What is a voluntary care broker?

A volunteer care broker can take over organisational tasks from volunteer carers in order to reduce the burden on them. You can call in a volunteer care broker if you receive voluntary care or if you are a voluntary carer.

2. Healthcare insurance reimbursement in 2020

In 2020, our supplementary insurances Plus and Top entitle you to reimbursement of the costs for a volunteer care broker.

Note: The costs of the voluntary care broker cannot be claimed by both the voluntary carer and the person receiving voluntary care

3. Personal contribution

We reimburse 80% of the costs of a voluntary care broker up to a maximum sum per calendar year. Costs above this sum are for your own account.

4. No policy excess

For reimbursement based on supplementary insurance, no  policy excess applies.

5. Where can you go?

The voluntary care broker must be entered in the quality register of the Professional Association of Voluntary Care Brokers (Beroepsvereniging van mantelzorgmakelaars (BMZM)). See the BMZM website for more information.

In case of questions or more information, you can also call our healthcare advise line: +31(0)570 687 123. Our expertly trained staff will be pleased to help you on your way.

Healthcare insurance reimbursement overview