HollandZorg Flex Policy 2023

This page sets out all the important information about the Flex Policy for the year 2023.

Download changes 2023

Changes with effect from 1 January

The government determines the cover provided by public healthcare insurance on an annual basis. We have also made small changes to our product. The Changes 2023 document explains what will change with effect from 1 January.

An explanation of the Flex Policy 2023

Apart from the public healthcare insurance, the Flex Policy also has supplementary cover under No Risk I and No Risk II. The public healthcare insurance offers cover for the most necessary care, such as hospital admissions, urgent assistance and visits to the general practitioner (GP).

  • No Risk I covers the statutory excess of €385.
  • No Risk II reimburses:
    • Emergency dental care up to €200 per year
    • Repatriation within Europe in the event of medical needs or death
    • Reimbursement of statutory personal contribution for medicines

We have listed the Conditions of the Flexpolis (PDF) for you. These are available in Dutch and soon in English.


Please feel free to contact us. We are always happy to help.

Questions about your healthcare insurance

Call Customer Services:
+31 (0)570 687 123
Monday to Friday from 08:00 to 18:00
Our Customer Service assistants speak Dutch and English.

Business questions about healthcare insurance

Please call the office sales department
+31 (0)570 687 120
Monday to Friday from 08:30 to 16:30.