Customer services HollandZorg

On our customer care pages you will find practical information about your Dutch healthcare insurance. If you still have questions, please don't hessitate to contact us.

Direct contact

Clientservice +31(0)570 687 123

Foreign aid : +31(0)570 687 112

Monday to Friday from 08.00 till 18.00 hr.

Our customer care team speaks Dutch and English.

Response times

  • Have you contacted us using the contact form? You will then hear back from us within 5 working days.
  • Are you getting money back from us? The money will be in your account within 5 working days.
  • Have you made a complaint? We will respond within 10 working days.

Do check out our frequently asked questions. You may find the answer to your question there.

Stopped working?

Once you stop working in the Netherlands, you're usually no longer obliged to take out health insurance. Your health insurance will be have to stopped. Please inform us as soon as you can.