Emergency centre

The HollandZorg emergency centre helps you out when you need assistance abroad. 


Our members of staff arrange the care you need and help you find a hospital or other care provider. They can also give you information about the reimbursement of care abroad.

Reimbursement emergency centre

With the supplementary insurances, you are entitled to assistance and advice from the HollandZorg emergency centre.
Basic Health Insurance Reimbursement

HollandZorg basic health insurance

Supplementary Insurance Reimbursement
Start 100%
Extra 100%
Plus 100%
Top 100%

No statutory personal contribution

Assistance from the emergency centre is not subject to a statutory personal contribution.

No excess

Reimbursements under the supplementary insurances are not subject to an excess.

How can you reach the emergency centre?

Do you need care while you are temporarily staying abroad? Contact our emergency centre as soon as possible, preferably within 24 hours. You can contact us 24 hours a day, 7 days a week on +31 (0)570 687 112. You can also send us an e-mail on alarmcentrale@hollandzorg.com.

Please note:

The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions.

Your health insurance

In My HollandZorg you will find all information about your health insurance policy. 

Maximum rates for a non-contracted care provider

Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.

Reimbursements, conditions and regulations 2023