Voluntary care broker

A volunteer care broker can take over organisational tasks from volunteer carers in order to reduce the burden on them. You can call in a volunteer care broker if you receive voluntary care or if you are a voluntary carer.


Our supplementary insurances Plus and Top entitle you to reimbursement of the costs for a volunteer care broker.
Basic Insurance Reimbursement
HollandZorg basic insurance none
Supplementary Insurance Reimbursement
Start none
Extra none
Plus 80% up to a maximum of € 250 per calendar year
Top 80% up to a maximum of € 350 per calendar year
No Risk I none
No Risk II none

Note: The costs of the voluntary care broker cannot be claimed by both the voluntary carer and the person receiving voluntary care

Personal contribution

We reimburse 80% of the costs of a voluntary care broker up to a maximum sum per calendar year. Costs above this sum are for your own account.


For reimbursement based on supplementary insurance, no policy excess applies.

Where can you go?

The voluntary care broker must be entered in the quality register of the Professional Association of Voluntary Care Brokers (Beroepsvereniging van mantelzorgmakelaars (BMZM)). See the BMZM website for more information.

Please note:

The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions.

Your health insurance

In My HollandZorg you will find all information about your health insurance policy. 

Maximum rates for a non-contracted care provider

Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.

Reimbursements, conditions and regulations 2023