Technical maintenance

You are currently unable to log on to the Business Portal. There is a malfunction which means that no login code is sent by SMS. We are working on a solution. Our apologies for the inconvenience.

Emergency Cases during Closure Business Portal

You haven't been able to register your employee yet, but he or she needs care? You can request a provisional proof of insurance from us via our policy administration. This department can be reached on working days between 8.30 a.m. and 5 p.m. via (0570) 68 74 60.

Healthcare is always accessible

Healthcare is always accessible even if you cannot reach us. Is your employee not registered yet, but does he or she need urgent medical care? Then they can always go to a care provider. We will reimburse the medical costs afterwards if they are entitled to it according to our insurance terms and conditions. You can sign up your employee for insurance once the portal is available again.

Is your employee insured but does he or she not have proof of insurance at hand? A health care provider can always verify whether someone is insured.

Always make sure your employee knows their BSN number and carries proof of identity.