Emergency centre

The HollandZorg emergency centre helps you out when you need assistance abroad. 


Our members of staff arrange the care you need and help you find a hospital or other care provider. They can also give you information about the reimbursement of care abroad.

Reimbursement emergency centre

With the supplementary insurances, you are entitled to assistance and advice from the HollandZorg emergency centre.
Public Healthcare Insurance Reimbursement

HollandZorg public healthcare insurance

Supplementary Insurance Reimbursement
Start 100%
Extra 100%
Plus 100%
Top 100%

No statutory personal contribution

Assistance from the emergency centre is not subject to a statutory personal contribution.

No excess

Reimbursements under the supplementary insurances are not subject to an excess.

How can you reach the emergency centre?

Do you need care while you are temporarily staying abroad? Contact our emergency centre as soon as possible, preferably within 24 hours. You can contact us 24 hours a day, 7 days a week on +31 (0)570 687 112. You can also send us an e-mail on alarmcentrale@hollandzorg.com.

Please note

The information on this page is a brief outline of the reimbursements only. No rights can be derived from this page. You can only derive rights from our insurance conditions.

Your health insurance

In MyHollandZorg you will find all information about your health insurance policy. 

Reimbursements, conditions and regulations 2022

Maximum rates for a non-contracted care provider

If, for care included in the public healthcare insurance, you choose a healthcare provider with whom we have not made any agreements, the rates in the Rate list for non-contracted care will apply. Do the rates charged by the non-contracted healthcare provider exceed our maximum rates? In that case, the difference will be payable by you. This will apply for reimbursement both under the public healthcare insurance, and the supplementary insurance.

Where to go for healthcare

Use our care guide to find a (contracted) care provider near you. For more information, contact customer services on +31(0)570 687 123. Our expert employees will be happy to help you.