Stay in a guest house

A guest house is an institution that is affiliated to a hospital. Visiting family members may stay in a guest house during your stay in hospital. The Ronald McDonald House is an example of a guest house.


When will you qualify for reimbursement?

If you have been admitted to a hospital, you will qualify for the reimbursement of the costs incurred when your partner or a relative that lives with you at the same address stays in a guest house. The family member must be insured at HollandZorg too. The reimbursement will apply for the total number of visiting family members that stay at the guest house.

The guest house must be affiliated to the hospital where you are admitted. Is there no guest house near by or is there no room available, then you are entitled to reimbursement of stay in a boarding house.

When submitting a claim for an invoice for a stay in a guest house, include proof of the hospital admission.

Reimbursement guest house

Under our supplementary insurances Plus and Top, you qualify for the reimbursement of a stay in a guest house in the event of a hospital admission.
Public Healthcare Insurance Reimbursement
HollandZorg public healthcare insurance none
Supplementary Insurance Reimbursement
Start none
Extra none
Plus a maximum of € 25,- per day, up to a maximum of € 250,- per calendar        year
Top a maximum of € 25,- per day, up to a maximum of € 500,- per calendar year
No Risk I
No Risk II none

Personal contribution

We will reimburse a maximum of € 25,- per day for stay in a guest house, up to a maximum amount per calendar year. Is the price for a stay higher than our maximum reimbursement? In this situation, you will pay the difference yourself.

No policy excess

The cost of reimbursements under the supplementary insurance will not count towards the policy excess.

Which can you use?

For a stay, you can use a guest house that is affiliated to a hospital or, if there is no room available, a boarding house.

Please note:

The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions.

Your health insurance

In My HollandZorg you will find all information about your health insurance policy. 

Maximum rates for a non-contracted care provider

Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.

Reimbursements, conditions and regulations 2023