Transport of mortal remains

Transport of mortal remains is transport from the place of death to the Netherlands.

Your next of kin are entitled to reimbursement of the cost of transport of your mortal remainsfrom the place of death back to the Netherlands. The reimbursement includes the cost of the transport itself, as well as any extra necessary services surrounding the transport.

Health Insurance Reimbursement
Public Healthcare Insurance none
Supplementary Insurance  
Start none
Extra none
Plus 100%
Top 100%
No Risk none
No Risk II 100% within the EU


No statutory personal contribution

Assistance from the emergency centre is not subject to a statutory personal contribution.

No excess

Reimbursements under the supplementary insurances are not subject to an excess.

How can you reach the emergency centre?

You are only eligible for reimbursement when the transport is organised by our emergency centre. Contact our emergency centre as soon as possible after the need for transport has arisen, preferably within 24 hours. You can contact us 24 hours a day, 7 days a week on +31 (0)570 687 112. You can also send us an e-mail on

Please note

The information on this page is a brief outline of the reimbursements only. No rights can be derived from this page. You can only derive rights from our insurance conditions.

Your health insurance

In MyHollandZorg you will find all information about your health insurance policy. 

Reimbursements, conditions and regulations 2022

Maximum rates for a non-contracted care provider

If, for care included in the public healthcare insurance, you choose a healthcare provider with whom we have not made any agreements, the rates in the Rate list for non-contracted care will apply. Do the rates charged by the non-contracted healthcare provider exceed our maximum rates? In that case, the difference will be payable by you. This will apply for reimbursement both under the public healthcare insurance, and the supplementary insurance.

Where to go for healthcare

Use our care guide to find a (contracted) care provider near you. For more information, contact customer services on +31(0)570 687 123. Our expert employees will be happy to help you.