Care in your own home
Reimbursement
The care consists of care in your own home, as well as its coordination, signalling, coaching and prevention.
The care does not include:
- in-patient care at a hospital or other institution
- maternity care
Care plan required
You or your legal representative must have signed a care plan. This care plan must be drawn up by your care provider. The care plan must contain the type, extent, frequency and intended duration of the nursing and care required without in-patient care, as well as a specification of performances and a substantiation.
The care plan must also involve the contribution of your social network.
A district nurse, paediatric nurse and nursing specialist are permitted to specify the indication for your care and draw up a care plan. The condition is that the person who makes the indication must demonstrably be professionally competent in indicating in line with the V&VN statement 'Professional indication for the Healthcare Insurance Act' of 14 May 2024 of the Netherlands Association for Nurses & Carers (V&VN). The indication must have been made in accordance with the Standards for indicating and organising nursing and care in the personal environment, drawn up by the Netherlands Association for Nurses & Carers (V&VN).
Reimbursement home nursing and care
By virtue of the public healthcare insurance, you are entitled to home nursing and care.
| Basic Insurance | Reimbursement |
|---|---|
| HollandZorg basic health insurance | 100% in the case of contracted care |
Statutory personal contribution
There is no statutory personal contribution for home nursing and care.
Excess
The costs of home nursing and care do not count towards the compulsory excess.
Who can provide this type of care?
These care providers may provide the indicated care, except for case management for dementia care:
- a nursing specialist.
- a district nurse.
- a nurse with a nursing diploma at intermediate vocational education level.
- an IG carer or level-3 carer with a diploma at intermediate vocational education level 3.
If you receive care from a care provider contracted by us, the indicated care, except for case management for dementia care, may also be provided by:
- a qualified carer level C or D with a diploma at intermediate vocational education level 3.
- an assistant with a diploma in Assistant Care and Well-Being at intermediate vocational education level 2.
These care providers may carry out case management for dementia care:
- a district nurse.
- a social worker who complies with the Case Manager for dementia care expertise profile, drawn up by the V&VN and the Beroepsvereniging van Professionals in Sociaal werk (BPSW).
Receiving the care is subject to our written consent in the following cases:
- For reimbursement for nursing without in-patient care provided by a non-contracted care provider. You must use the application form for non-contracted district care (in Dutch) for this application.
- For reimbursement for nursing without in-patient care provided abroad. You must enclose a copy of the care plan with your request. You also need to send an offer for the care, setting out what kind of care it concerns, the costs involved and the period it applies to.
You'll find contracted care providers in our Care finder.
Personal budget
Instead of the right to care, you may qualify for a personal budget. In that case, you will receive funds to purchase the care and nursing yourself. The right to a personal budget is subject to special conditions. They are defined in the personal budget regulations. Here you can read the personal budget regulations (in Dutch). If the costs you incur are higher than the reimbursement in the form of a personal budget, the difference between the costs and the personal budget will be payable by you.
Please note:
The information on this page is a brief outline of the reimbursements. No rights can be derived from this page. You can only derive rights from our insurance conditions 2026.
Your health insurance
In My HollandZorg you will find all information about your health insurance policy.
Maximum rates for a non-contracted care provider
Have you chosen a healthcare provider with whom we have no contract? Then, we will reimburse according to our maximum rates for 2026. If the rate invoiced by the non-contracted care provider is higher than our maximum rates, you will have to pay the difference yourself. You will be able to find contracted care providers with our Care finder.
Reimbursements, conditions and regulations 2025
